Contact Us

Do you need to update your account?  Do you have questions, concerns, suggestions, compliments, or complaints?  You'll be amazed how quickly we respond.  joe@usedbooksmonthly.com


Frequently Asked Questions

When will my order ship?

 We'll start assembling your order as soon as you subscribe, and we will ship it within 10 business days.   Monthly renewals are on the 15th of each month and will ship before the 25th. You will get a tracking number via e-mail every time your books are sent out.

How can I make changes to my subscription?

To change your selected genres, please e-mail us at joe@usedbooksmonthly.com.  Let us know the changes you want to make and we will handle it!  For other changes, there is a login link at the top of the page where you can change the number of books you receive, contact information, shipping address, payment method, or pause/cancel your subscription.  If you have any trouble or would like to  provide feedback on your subscription, please e-mail joe@usedbooksmonthly.com

If I give a gift, when will the recipient get the gift message?

Your custom gift message will be e-mailed to the recipient once the first order is shipped along with the tracking number.

What if I don't like the books I receive?

We do our professional best to curate the best mix of books in each shipment for the selected genre.  The process is random by nature, because we never know exactly which books we will have in stock or exactly which books you prefer.  This fulfillment method is what keeps our service affordable and adds to the element of surprise.  Unfortunately, sometimes it means that a subscriber ends up disappointed with our selections.  If this is the case we want to hear from you so we can try to make it right.  We truly want you to be happy with our service.  E-mail joe@usedbooksmonthly.com


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